The high volume of requests for common issues clogs up support and slows response times
The start-up and maintenance team struggles to handle the load of requests for testing and process optimisation, negatively impacting response times
New machines, while delivering higher performance, are increasingly complex to manage even for simple tasks
SERVICE
Meti reduces the workload of service providers by providing immediate responses to customers
SMART MANUFACTURING
Transform your technicians' experience into an on-board digital assistant, to solve any problem in real time
CONTINUOUS IMPROVEMENT
Reports and machine performances are systematically tracked, enabling timely fault analysis and more targeted technical support
TEAM ONBOARDING
We help you focus your knowledge
During the training day, you will learn to map internal expertise: we will guide you through conducting interviews and building knowledge graphs using our proprietary method.
We go through the first interviews together
We will accompany you during the first interviews, helping you articulate problems and causes. Together, we will build the initial models until you become autonomous in mapping simple cases.
We make the work available to production
We will plan the operational release together so that Meti integrates into your organisational infrastructure.
We stand by your side in complex cases
Even after you have achieved autonomy, you can count on us to support you in handling complex cases.
A product by AISent ©2025
Via Pascoli 14 – 24020 – Gorle, Bergamo – Italy
Tax Code / VAT No. IT04287240164 – Share Capital €40,000.00